Acti Queue Management Server 1 Manuel d'utilisateur télécharger pdf (Page 17)

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ACTi Queue Management Server 1 User’s Manual

Email Notification

Whenever a queue’s waiting time goes over a length of time specified by the user, the queue

management server can send an email notification to bring attention to the long waiting line.

In order to achieve this, the email account that will be sending the email needs to be set up.

To set up the email account of the sender, follow the steps below:

1. Access the Queue Management Server 1’s Email Notification setup page by

clicking on the “Email Notification” tab.

2. Fill in the SMTP Settings for the sender’s email account.

Property

Description

Default

Server

Fill in the address of the SMTP server the sender’s

email account is using

N/A

SMTP Port

Set the port number of the SMPT server

Account

Enter the email account of the sender

N/A

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Acti Queue Management Server 1 Manuel d'utilisateur Page 17